Clueindata LogoClueindata

Clueindata Privacy Policy

Last Updated: 14-02-2025

Welcome to Clueindata! Your privacy matters to us, and we want to be transparent about how we handle your information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe. By using Clueindata, you're agreeing to these practices, so take a moment to go through them.

1. The Information We Collect

We collect certain information to provide you with a seamless experience. This may include:

  • Personal Information: When you sign up, we may ask for your name, email address, and payment details (for paid plans).

  • Usage Data: We track interactions with our platform, such as queries you make, features you use, and device information.

  • Database Information: If you connect a database, we may process metadata (like table structures) but never store or modify your actual data.

2. How We Use Your Information

We use your data to:

  • Improve and personalize your experience on Clueindata.

  • Process payments and manage subscriptions.

  • Enhance our AI to provide better insights and responses.

  • Ensure the security and stability of our services.

We do not sell your data to third parties.

3. How We Keep Your Data Safe

We take security seriously and implement measures like:

  • Encryption to protect sensitive data.

  • Access controls to prevent unauthorized access.

  • Regular security updates to keep our platform secure.

While we do our best to protect your data, no system is 100% secure. We recommend using strong passwords and keeping your login details private.

4. Third-Party Services

We integrate with third-party services like Razorpay for payments and OpenAI as an AI assistant for database queries and responses. These services have their own privacy policies, so we encourage you to review them as well.

5. Your Rights & Choices

You have control over your data! You can:

  • Currently, you cannot update your username but can change notification settings, and you may request to delete your account.

  • Request a copy of the data we store about you.

  • Opt out of marketing communications, which means you can choose not to receive promotional emails, newsletters, or other marketing messages from us. However, we may still send you essential service-related notifications, such as account updates, security alerts, or important changes to our policies.

Just reach out to us if you need assistance with any of these.

6. How Do We Manage Account Deletion?

If you decide to delete your Clueindata account, you can request deletion by reaching out to our support team. Once your request is processed:

  • Your personal information will be permanently removed from our active databases.

  • Some minimal data may be retained to prevent fraud, enforce our policies, or track blacklisted accounts.

  • Subscription or payment-related data may be stored as required by financial regulations.

  • To ensure database usage tracking and prevent unauthorized access through our platform, we store limited database connection details such as host, port, database name, and database type. However, we do not store authentication credentials like usernames or passwords, ensuring that access remains secure and restricted to authorized users only.

We take privacy seriously and ensure that any retained data is strictly necessary and protected.

7. Changes to This Policy

We may update this Privacy Policy periodically so be sure to check back regularly. Continued use of Clueindata after changes constitutes acceptance of the new policy. If you do not agree to the changes, you should stop using or logging in to the site.

Got Questions? Contact Us!

If you have any questions or concerns about how we handle your data, we're happy to help! You can contact us at:

Thanks for trusting Clueindata - we're committed to keeping your data safe while delivering the best experience possible!